Refund policy
Refunds, Returns & Cancellations
We want you to feel confident ordering from Mallet & Plane.
If something isn't quite right, we'll work quickly to put it right.
Damaged, Faulty or Incorrect Items
If your item arrives damaged, faulty or not as expected, please contact us as soon as possible and we'll work to resolve the issue promptly.
The quickest way to contact us is:
- Live chat via our website
Live chat: available through the website
